Terms of Use
Published: Monday, May 27, 2024

1. Agreement to Terms

1.1. These terms and conditions (Terms of Use) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and RDEL Limited (trading as MeaVitae) incorporated and registered in England and Wales with company number 088653374, located at 1a The Quadrant Courtyard, Quadrant Way, Weybridge, KT13 8DR United Kingdom (we, us, our, MeaVitae), concerning your access to and use of the website https://www.meavitae.com (the Website) and the app https://app.meavitae.com (the App) as well as any related applications (altogether the Site).

1.2. You understand and agree that MeaVitae is not a lawyer nor a law firm and does not engage in the practice of law or provide legal advice or legal representation. All information, software, services, and comments provided on the Site are for informational and self-help purposes only and are not intended to be a substitute for professional legal advice.

1.3. In some areas, you will have different rights under these Terms of Use depending on whether you are a business or consumer. You are a consumer if:

1.3.1. You are an individual.

1.3.2. You are buying products from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).

1.4. To access the Site, you will be provided with a hardware security key. You understand and agree that MeaVitae will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, for the loss of access to your encrypted data if you should lose your hardware security keys.

1.5. The Site provides the following services: an online platform enabling users to securely list, update and manage assets and liabilities, apportion said assets and liabilities through dynamic will creation tools, create contact lists, make purchases through an online marketplace and communicate with selected service providers (the Services). You agree that by accessing the Site and/or Services, you have read, understood, and agree to be bound by all of these Terms of Use.

1.6. If you do not agree with these Terms of Use, you are prohibited from using the Site and Services and must discontinue use immediately. We recommend you print or save a copy of these Terms of Use for future reference.

1.7. Supplemental policies, as well as any supplemental terms and conditions or documents that may be posted on the Site from time to time, are expressly incorporated by reference.

1.8. We may make changes to these Terms of Use at any time. You are responsible for reviewing these Terms of Use to stay informed of updates. Your continued use of the Site represents that you have accepted such changes.

1.9. We may update or change the Site from time to time to reflect changes to our products, services, users’ needs and/or business priorities.

1.10. Our Site is directed to people residing in England and Wales. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.

1.11. The Site is intended for users who are at least 16 years old. Under 16, you are not prohibited from registering the Site or using the Services. If you are under 18, you must have your parent or legal guardian’s permission to use the Site. Please have them read these Terms of Use with you. If you are a parent or legal guardian of a user under 18, by allowing your child to use the Site, you are subject to the terms of these Terms of Use and responsible for your child’s activity on the Site. The laws of England and Wales prohibit someone under 18 from executing a will.

1.12. Additional policies which also apply to your use of the Site include:

1.12.1. Our Privacy Notice sets out the terms on which we process any personal data you collect or provide to us. By using the Site, you consent to such processing and warrant that all data you provide is accurate. We cannot access any information you store within your secure digital vault.

1.12.2. Our Cookies Policy sets out information about the cookies on our site.

1.12.3. Certain parts of the Site can only be used on payment of a fee. If you wish to use such Services, you will, in addition to our Terms of Use, also be subject to our Terms of Purchase

1.12.4. If you make other purchases from our marketplace, our Terms of Purchase and Rules for Tokens will apply to the sales, use, and licence of these.

2. Licence

2.1. Provided that you are eligible to use the Site, you are granted a revocable, non-exclusive, non-transferable licence to access and use the Site and Our Content (as defined in clause 7.1) and to download or print a copy of any portion of Our Content to which you have properly gained access solely for your personal, non-commercial use.

2.2. If you access the Services via the App, then we also grant you a revocable, non-exclusive, non-transferable licence to install and use the App on wireless electronic devices owned or controlled by you and to access and use the App on such devices solely for your personal, non-commercial use.

3. Licence Restrictions

3.1. You may not access or use the Site for any purpose other than that for which we make the Site and our Services available. The Site may not be used in connection with any commercial endeavours except those specifically endorsed or approved by us.

3.2. As a user of this Site, you agree to:

3.2.1. except in the course of permitted sharing, not rent, lease, sub-license, loan, provide, or otherwise make available, the Site or the Services in any form, in whole or in part, to any person without prior written consent from us;

3.2.2. not copy the Site or Services, except as part of the normal use of the Site or where it is necessary for back-up or operational security;

3.2.3. not translate, merge, adapt, vary, alter or modify the whole or any part of the Site or Services, nor permit the Site or the Services or any part of them to be combined with, or become incorporated in, any other programs, except as necessary to use the Site and the Services on devices as permitted in these terms;

3.2.4. not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the Site or the Services nor attempt to do any such things, except to the extent that (under sections 50B and 296A of the Copyright, Designs and Patents Act 1988) such actions cannot be prohibited because they are necessary to decompile the Site to obtain the information necessary to create an independent program that can be operated with the Site or with another program (Permitted Objective), and provided that the information obtained by you during such activities: is not disclosed or communicated without our prior written consent to any third party to whom it is not necessary to disclose or communicate it to achieve the Permitted Objective; is not used to create any software that is substantially similar in its expression to the Site; is kept secure; and is used only for the Permitted Objective; and

3.2.5. comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the Site or any Service.

4. Acceptable Use Restrictions

4.1. As a user of this Site, you must not:

4.1.1. use the Site or any Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms, or act fraudulently or maliciously, for example, by hacking into or inserting malicious code, such as viruses, or harmful data, into the Site, any Service or any operating system;

4.1.2. infringe our intellectual property rights or those of any third party in relation to your use of the Site or any Service, including by the submission of any material (to the extent that such use is not licensed by these terms);

4.1.3. transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the Site or any Service;

4.1.4. use the Site or any Service in a way that could damage, disable, overburden, impair or compromise our systems or security or interfere with other users;

4.1.5. collect or harvest any information or data from any Service or our systems or attempt to decipher any transmissions to or from the servers running any Service;

4.1.6. circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use;

4.1.7. engage in unauthorised framing of or linking to the Site;

4.1.8. trick, defraud, or mislead other users and us, especially in any attempt to learn sensitive account information such as user passwords;

4.1.9. make improper use of our support services, or submit false reports of abuse or misconduct;

4.1.10. engage in any automated use of the system or using any data mining, robots, or similar data gathering and extraction tools;

4.1.11. interfere with, disrupt, or create an undue burden on the Site or the networks and services connected to the Site;

4.1.12. attempt to impersonate another user or person or use the username of another user;

4.1.13. sell or otherwise transfer your profile;

4.1.14. use the Site or Our Content as part of any effort to compete with us or to create a revenue-generating endeavour or commercial enterprise;

4.1.15. attempt to access any portions of the Site that you are restricted from accessing;

4.1.16. harass, annoy, intimidate, or threaten any of our employees, agents, or other users;

4.1.17. behave in a way which may annoy any of our employees, agents, or other users by, for example, sending unsolicited communication, promotions or advertisements, or spam.

4.1.18. delete the copyright or other proprietary rights notice from any of Our Content;

4.1.19. copy the Site’s software, including but not limited to PHP, HTML, JavaScript, or other code.

4.1.20. upload, store or transmit any illegal or explicit content;

4.1.21. use, launch, or engage in any automated use of the system, such as using robots, scrapers, offline readers, or similar data gathering and extraction tools;

4.1.22. disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site;

4.1.23. use the Site in a manner inconsistent with any applicable laws or regulations; or

4.1.24. falsely imply a relationship with us or another company with whom you do not have a relationship.

5. Information you provide to us

5.1. You represent and warrant that: (a) all registration information you submit will be true, accurate, current, and complete and relate to you and not a third party; (b) you will maintain the accuracy of such information and promptly update such information as necessary; and (c) you will keep your password and PIN confidential and hardware encryption key secure and will be responsible for all use of your password, PIN and account.

5.2. If you know or suspect that anyone other than you knows your user information (such as an identification code or user name), password and/or your hardware encryption key has been compromised, you must promptly notify us at [email protected].

5.3. If you provide any information that is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account. We may remove or change a user name you enter if we determine that such user name is inappropriate.

6. Third-Party Accounts

6.1. If the functionality of the Site allows it, you may link your account with online accounts you may have with third-party service providers (each such account, a Third-Party Account) by either: (a) providing your Third-Party Account login information through the Site; or (b) allowing us to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third-Party Account.

6.2. You represent that you are entitled to disclose your Third-Party Account login information to us and/or grant us access to your Third-Party Account without breach by you of any of the Terms of Use that govern your use of the applicable Third-Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third-party service providers.

6.3. By granting us access to any Third-Party Accounts, you understand that (a) we may access, make available and store (if applicable) any content that you have provided to and stored in your Third-Party Account (the Third-Party Account Content) so that it is available on and through the Site via your account, and (b) we may submit and receive additional information to your Third-Party Account to the extent you are notified when you link your account with the Third-Party Account.

6.4. Depending on the Third-Party Accounts you choose and subject to the privacy settings you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your account on the Site. Please note that if a Third-Party Account or associated service becomes unavailable or our access to such Third-Party Account is terminated by the third-party service provider, then Third-Party Account Content may no longer be available on and through the Site.

6.5. You can disable the connection between your account on the Site and your Third-Party Accounts at any time. Please note that your relationship with the third-party service providers associated with your Third-Party Account(s) is governed solely by your agreement(s) with such third-party service providers. We make no effort to review any Third-Party Account Content for any purpose, including but not limited to accuracy, legality or non-infringement, and we are not responsible for any Third-Party Account Content.

7. Our Content

7.1. Unless otherwise indicated, the Site and Services, including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (Our Content) are owned by us or licensed to us, and the rights in the Site and the Services are licensed or sub-licensed (not sold) to you. You have no intellectual property rights in, or to, the Site or the Services other than the right to use them in accordance with these Terms of Use.

7.2. Except as expressly provided in these Terms of Use, no part of the Site, Services or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

7.3. You shall not (a) try to gain unauthorised access to the Site or any networks, servers or computer systems connected to the Site; and/or (b) make for any purpose, including error correction, any modifications, adaptations, additions or enhancements to the Site or Our Content, except for the modification of digital files you have purchased from the Service marketplace or have access to as part of your subscription with us.

7.4. We shall prepare the Site and Our Content and provide our Services with reasonable skill and care.

7.5. Our Content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action based on any information on the Site.

7.6. Although we make reasonable efforts to update the information on our Site, we make no representations, warranties or guarantees, whether express or implied, that Our Content on the Site is accurate, complete or up to date.

8. Your Content

8.1. Some of our Services allow you to store or share files, documents, communications and messages on the Site (Your Content). You own and are responsible for all Your Content.

8.2. To the extent necessary to provide the Site and Services, you hereby grant us a worldwide and royalty-free licence to use Your Content, including the right to make copies of, retain, transmit, reformat, and display Your Content to you on your device. This licence shall extend to our affiliates and trusted third parties we work with where necessary. The rights you grant in this licence are for the limited purpose of providing the Services to you. We encrypt Your Content when uploaded to the Site, which is therefore not visible to MeaVitae. Please review our Privacy Policy for further information on how we protect the information you upload to the Site.

8.3. If you share Your Content with other users on the Site, you understand that they may be able to use, save, record, reproduce, broadcast, transmit, share and display Your Content. If you do not want other users to use Your Content this way, you must not make Your Content public or share it with other users.

9. Link to third-party content

9.1. The Site may contain links to websites or applications operated by third parties. We do not have any influence or control over any such third-party websites or applications or the third-party operator. We are not responsible for and do not endorse third-party websites or applications or their availability or content.

10. Site management

10.1. We reserve the right, at our sole discretion, to (a) monitor the Site for breaches of these Terms of Use; (b) take appropriate legal action against anyone in breach of applicable laws or these Terms of Use; (c) remove from the Site or otherwise disable all files and content that are excessive in size or are in any way a burden to our systems; and (d) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and Services.

10.2. We cannot guarantee that the Site will be free from bugs or viruses.

10.3. Assuming adherence to section 5.1(c), we guarantee that the Site will be secure and that we have no visibility to the information stored in your secure digital vault.

10.4. You are responsible for configuring your information technology, computer programs and platform to access the Site, and you should use your virus protection software.

11. Modifications to and availability of the Site

11.1. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice.

11.2. We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or Services during any downtime or discontinuance of the Site or Services. We are not obliged to maintain and support the Site or Services or to supply any corrections, updates, or releases.

11.3. There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time without prior notice.

12. Disclaimer/Limitation of Liability

12.1. The Site and Services are provided on an as-is and as-available basis. You agree that your use of the Site and/or Services will be at your sole risk except as expressly set out in these Terms of Use.

12.2. We make no warranties or representations about the accuracy or completeness of the Site’s content and are not liable for any (1) errors or omissions in content: (2) any unauthorized access to or use of the servers of our cloud service providers; (3) any interruption or cessation of transmission to or from the site or services; and/or (4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party. We will not be responsible for any delay or failure to comply with our obligations under these Terms of Use if such delay or failure is caused by an event beyond our reasonable control (for example, a natural disaster). This section does not affect your statutory rights as a consumer.

12.3. Our responsibility for loss or damage suffered by you:

12.3.1. Whether you are a consumer or a business user: We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. If we fail to comply with these Terms of Use, we will be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms of Use, but we would not be responsible for any loss or damage that were not foreseeable at the time you started using the Site/Services.

12.3.2. If you are a business user: All warranties, terms, conditions and undertakings, express or implied (including by statute, custom or usage, a course of dealing, or common law) in connection with the Site and Services and your use thereof, including, without limitation, the implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement are excluded to the fullest extent permitted by applicable law. Notwithstanding anything to the contrary contained in the Disclaimer/Limitation of Liability section, our liability to you for any cause whatsoever and regardless of the form of the action will at all times be limited to a total aggregate amount equal to the greater of (a) the sum of £1000 or (b) the amount paid, if any, by you to us for the Services/Site during the six (6) month period before any cause of action arising. Different limitations and exclusions of liability may apply to liability arising from the supply of any products to you. We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use our Site/Services; or use of or reliance on any content displayed on our Site. In particular, we will not be liable for: loss of profits, sales, business, or revenue; business interruption; loss of anticipated savings; loss of business opportunity, goodwill or reputation; or any indirect or consequential loss or damage.

12.3.3. If you are a consumer user: we will either repair the damage or pay you compensation if defective digital content that we have supplied damages a device or digital content belonging to you. This is caused by our failure to use reasonable care and skill. you have legal rights in relation to goods that are faulty or not as described. Your local Citizens’ Advice Bureau or Trading Standards office offers advice about your legal rights. Nothing in these Terms of Use will affect these legal rights.

13. Term and Termination

13.1. These Terms of Use shall remain in full force and effect while you use the Site or Services or are otherwise a user of the Site, as applicable. You may terminate your use, subject to the Terms of Purchase, at any time, for any reason, by following the instructions for terminating user accounts in your account settings.

13.2. Without limiting any other provision of these Terms of Use, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Site and the Services (including blocking certain IP addresses), to any person for any reason including without limitation for breach of any representation, warranty or covenant contained in these Terms of Use or of any applicable law or regulation.

13.3. Without affecting any other right or remedy available to us, we may terminate your use of the Site or Service with immediate effect by giving notice to you if:

13.3.1. you fail to pay any amount due to us under our agreement with you on the due date for payment and remain in default more than seven (7) days after being notified to make such payment;

13.3.2. you commit a material breach of any term of this agreement and (if such breach is remediable) fail to remedy that breach within seven (7) days after being notified to do so; or

13.3.3. you repeatedly breach any of the terms of this agreement.

13.4. If we determine, in our sole discretion, that your use of the Site and/or the Services is in breach of any applicable law or regulation, we may terminate your use of the Site and the Services, without notice, in our sole discretion.

13.5. If we terminate or suspend your account for any reason set out in this Section 12, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including pursuing civil, criminal, and injunctive redress.

14. Mobile Application

14.1. If you download or stream the App onto any phone or other device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the phone or other device.

14.2. The following terms apply when you use a mobile application obtained from either the Apple Store or Google Play (each an App Distributor) to access the Services:

14.2.1. The licence granted to you for our mobile application is limited to a non-transferable licence to use the application on a device that utilizes the Apple iOS or Android operating system, as applicable, and in accordance with the usage rules set forth in the applicable App Distributor terms of service;

14.2.2. We are responsible for providing any maintenance and support services with respect to the mobile application as specified in these Terms of Use or as otherwise required under applicable law. You acknowledge that each App Distributor has no obligation whatsoever to furnish any maintenance and support services with respect to the mobile application;

14.2.3. In the event of any failure of the mobile application to conform to any applicable warranty, you may notify an App Distributor, and the App Distributor, in accordance with its terms and policies, may refund the purchase price, if any, paid for the mobile application, and to the maximum extent permitted by applicable law, an App Distributor will have no other warranty obligation whatsoever with respect to the mobile application;

14.2.4. You represent and warrant that (i) you are not located in a country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist supporting” country, and (ii) you are not listed on any U.S. government list of prohibited or restricted parties;

14.2.5. You must comply with applicable third-party terms of agreement when using the mobile application, e.g., if you have a VoIP application, then you must not be in breach of their wireless data service agreement when using the mobile application; and

14.2.6. You acknowledge and agree that the App Distributors are third-party beneficiaries of these Terms of Use and that each App Distributor will have the right (and will be deemed to have accepted the right) to enforce these Terms of Use against you as a third-party beneficiary thereof.

15. General

15.1. Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site satisfy any legal requirement that such communication is in writing.

15.2. You hereby agree to use electronic signatures, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed by us or via the Site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

15.3. These Terms of Use and any policies or operating rules posted by us on the Site or with respect to the Services constitute the entire agreement and understanding between you and us.

15.4. Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.

15.5. We may assign any or all of our rights and obligations to others at any time.

15.6. We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control (such as natural disaster, fire, strike or pandemic).

15.7. If any provision or part of these Terms of Use is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions.

15.8. No joint venture, partnership, employment or agency relationship was created between you and us due to these Terms of Use or use of the Site or Services.

15.9. For consumers only – Please note that these Terms of Use, their subject matter and their formation, are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction except that if you are a resident of Northern Ireland, you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland. If you have any complaint or wish to raise a dispute under these Terms of Use or otherwise in relation to the Site, please follow this link http://ec.europa.eu/odr

15.10. For business users only – If you are a business user, these Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English Law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

15.11. Except as stated under the Mobile Application section, a person who is not a party to these Terms of Use shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms of Use.

15.12. To resolve a complaint regarding the Services or to receive further information regarding the use of the Services, please contact us by email at [email protected] or by post to:

The Data Protection Officer

RDEL Limited (trading as MeaVitae)

1a The Quadrant Courtyard
Quadrant Way
Weybridge, KT13 8DR
United Kingdom